Frequently asked questions
Encontrá respuestas a las preguntas más comunes sobre Chat Bob.
General
Chat Bob is an AI assistant that serves your customers via WhatsApp and your website, 24 hours a day.
No. Chat Bob is designed so anyone can set it up in minutes, without technical knowledge.
Upload documents, write sample responses, or just tell it what you want it to answer. Bob learns fast.
Yes. When Bob can't resolve something, it automatically transfers the conversation to your team.
WhatsApp
Yes, you can connect your existing WhatsApp Business number.
You need WhatsApp Business or WhatsApp Business API. Personal numbers are not supported.
WhatsApp messages have costs according to Meta. Chat Bob doesn't charge extra per message.
Pricing and payments
Yes, 7 full days without needing a credit card.
Credit/debit cards (Stripe) and MercadoPago for Argentina.
Yes, without penalties. Your plan stays active until the end of the paid period.
Security
Yes. We use bank-grade encryption and secure servers.
On secure servers with automatic backup. We comply with GDPR.
Yes, you can request complete deletion of your data at any time.